Micro Tech London respects your privacy and is committed to protecting personal information collected through our WhatsApp chatbot services and website. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our WhatsApp chatbot or related digital services.

We may collect certain types of information when you use our services, including your phone number, messages sent through WhatsApp, basic contact details you provide, and technical usage data related to your interaction with the chatbot.

The information we collect is used to respond to your inquiries, provide automated customer support, improve chatbot performance and responses, and deliver the services you request.

We do not sell or rent your personal data. However, your information may be processed through trusted third-party platforms such as WhatsApp Cloud API and OpenAI API. These services handle data only to support chatbot functionality.

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your data is retained only for as long as necessary to fulfill service requirements and meet business or operational needs.

You have the right to request access to your personal data, correct any inaccurate information, or request deletion of your data. To exercise these rights, you can contact us at info@mt-london.co.uk.

Our chatbot may rely on external APIs and cloud-based services that operate under their own privacy policies. We recommend reviewing those policies to understand how your data is handled by those providers.

If you have any questions or concerns regarding this Privacy Policy or your data, you can contact us at info@mt-london.co.uk.